Client Relations Executive - Premium Gymnastics Academy

Join Karpenko Gymnastics Academy as a Client Relations Executive and become the driving force behind exceptional client experiences in Bali’s most prestigious gymnastics institution. This is not just a job—it’s an opportunity to shape your career through mentorship, growth, and a culture that values excellence and innovation. Located in the vibrant city of Canggu, Bali, you’ll be part of a team that is redefining gymnastics education and performance.

As a Client Relations Executive, you will be the first point of contact for our clients, ensuring their needs are met with a personal touch. You’ll manage client inquiries, schedule appointments, and coordinate with our team of expert coaches to deliver top-notch gymnastics programs. This role is perfect for someone who thrives in a dynamic environment and is passionate about creating memorable experiences.

At Karpenko Gymnastics Academy, we offer a competitive salary, a comprehensive benefits package, and a supportive work environment. If you’re ready to take your career to new heights, we invite you to apply and be part of our journey in shaping the future of gymnastics in Bali.

📋 Tanggung Jawab Pekerjaan

• Manage client inquiries and appointments using CRM software such as Salesforce or HubSpot.
• Coordinate with coaches, trainers, and other staff to ensure seamless client experiences.
• Develop and maintain strong relationships with clients, fostering loyalty and satisfaction.
• Handle client feedback and address any concerns promptly and professionally.
• Assist in the development and implementation of client retention strategies.
• Stay updated with industry trends and best practices in client relations.
• Participate in team meetings and contribute to the continuous improvement of our services.
• Ensure all client interactions adhere to our high standards of professionalism and excellence.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 3 years of experience in client relations, customer service, or a similar role.
• Proven track record of building and maintaining strong client relationships.
• Excellent communication and interpersonal skills.
• Proficiency in English, both written and spoken.
• Familiarity with CRM software such as Salesforce or HubSpot is a plus.
• Ability to work well under pressure and meet tight deadlines.
• Strong organizational and problem-solving skills.

🛠️ Keahlian

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