Lead Front Desk Receptionist

Gate Star Indonesia · 📍 Serang, Banten · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 21.000.000 – Rp 24.000.000 per month

Gate Star Indonesia is looking for a dynamic and experienced Lead Front Desk Receptionist to join our team in Serang, Banten. In this role, you will be responsible for managing front desk operations, ensuring a welcoming and efficient environment for our guests and visitors. This position offers a competitive salary and a chance to be part of a growing company.

If you are a professional with excellent communication skills and a passion for customer service, we encourage you to apply. Join us and be a key player in delivering exceptional service to our clients.

We are an equal opportunity employer and welcome applicants from all backgrounds.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Managing and greeting guests and visitors with a warm and professional manner
  • Handling front desk operations including check-in, check-out, and guest inquiries
  • Ensuring a clean and organized front desk area
  • Managing and coordinating with other departments to ensure smooth operations
  • Resolving guest complaints and issues promptly and effectively
  • Maintaining accurate and up-to-date guest records
  • Assisting with event planning and coordination
  • Promoting a positive and welcoming environment for all guests and visitors

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Minimum of 3 years of experience in front desk receptionist or similar roles
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Proficiency in English and Indonesian languages
  • Familiarity with front desk software and systems
  • Ability to work well under pressure and in a fast-paced environment
  • Customer service orientation and a passion for delivering exceptional service
  • Bachelor's degree in Hospitality, Tourism, or a related field is preferred

    • 🛠️ Keahlian

    <li>Communication</li><li>Customer Service</li><li>Organization</li><li>Problem-Solving</li><li>Multilingual</li><li>Time Management</li><li>Teamwork</li><li>Event Planning</li>
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